We are reaching out with vital information concerning the security of some user accounts associated with our services.

It is crucial to underline from the outset that this situation did not stem from a breach or security lapse within our systems.

Our security protocols remain robust, and we continuously strive to safeguard your personal information.

Background of the Incident:
We have been made aware that credentials linked to some of our users have been discovered on an external platform, phonebook.cz, through a process that involves signing up with an educational email and searching our domain name. This discovery suggests that certain user information, specifically email addresses and passwords, might have been compromised outside our network.

Our Response:
Upon learning about this, we took immediate action to assess the situation. Our investigation confirms that there has been no security breach on our part. However, understanding the potential risks to our users, we are actively working on measures to assist and protect your account:

Security Review:

While our systems were not compromised, we are conducting a thorough security review to ensure continued safety.

Guidance and Support:

We are committed to guiding our users through securing their accounts and personal information in light of this discovery.

Action Required From You

• Password Update: As a precaution, we urge you to change your password for your account with us and any other platform where similar credentials were used.
• Monitor for Suspicious Activity: Please remain vigilant and monitor your accounts for any unusual activities. Report any discrepancies immediately.
• Follow Security Best Practices: Adopt robust password practices, enable multi-factor authentication, and stay informed about how to protect your digital presence.

Support and Questions:
We understand this news may be concerning. Please know we are here to provide support and answer any questions you might have. You can reach our customer support at support@cronometer.com

Looking Ahead:
Your trust and security are our top priority, and we are dedicated to maintaining the highest standards of protection for your information, and while this breach did not stem from our systems were here to offer our full support.

We regret any concern or inconvenience this external situation may cause.

Thank you for your attention to this matter and for your continued trust in us.