Device Integration: Dexcom

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EXTENDING OUR REACH

In the latest version of the app, we’ve extended support for our Dexcom integration.

We’ve seen the impact that this integration has made to help the lives of people living with diabetes in the United States, and we’re excited to broaden our reach to the UK, Ireland, Canada and Australia.

We know that there are a number of our users that diligently use Cronometer in order to help them with their type 1 or type 2 diabetes. If you’re one of them – we salute you! You can always open it up and quickly (and accurately) check the carb content of a certain food, track your intake of vitamins and minerals throughout the day or keep an eye on your nutrition over time to gain a better understanding of your overall health.

Using our Dexcom integration, however, you’ll be able to see detailed trends of your blood glucose levels against specific nutrients or biometrics over time which we hope is an invaluable tool to help manage your condition.

How Our Dexcom Integration Works

Sync Dexcom data with your Cronometer account by navigating to the ‘More’ section of the app. On mobile, tap More > Connect Apps & Devices > Devices.

On the web browser, click More > Devices. Select Dexcom from the list of available devices and follow the prompts to link with your Dexcom account. 

Once connected, select which metrics you’d like to sync into Cronometer and the app will automatically pull the data into your Diary. You can use the ‘Force Sync’ feature to import data from prior days.

You’ll be able to import the following metrics from Dexcom:

  • Blood Glucose (CGM)
  • Insulin

Charts & Custom Charts

On the Basic (free) version of Cronometer, you’ll be able to take a look at your blood glucose or insulin charts individually over time.

By upgrading to Cronometer Gold, you can create Custom Charts, allowing you to plot different nutrients, biometrics or Nutrition Scores against your blood glucose or insulin readings. 

The options are endless! Create a Custom Chart to get a detailed analysis of your carb intake against your blood glucose. Want to dive a little deeper? Create another Custom Chart which plots your electrolyte Nutrition Score or energy burned from exercise against your blood glucose.

With this integration and the use of Custom Charts, you can begin to closely analyze the trends that your diet and exercise can have on your condition. We aim to help educate and make managing life with diabetes a little easier. 

Timestamps

When you upgrade to Cronometer Gold, you also gain access to our Timestamp feature (instructions on web & mobile), which may come in handy when plotting your nutrients on a Custom Chart.

As you add a food, the time will be recorded alongside it. You have the ability to edit this timestamp as needed for better accuracy. 

Frequently Asked Questions

Why Don't I See Imported Data From Dexcom Right Away?

You may notice that there is a delay in importing your data from Dexcom into your Cronometer account. This is by design and it is normal to not see your imported data for up to 3 hours. Patience is a virtue here, the data will come eventually!

How Do I Redeem My 30 Day Free Trial Of Cronometer Gold From Dexcom?

Existing Cronometer users: First of all, make sure you are subscribed to receive emails from us via More > Account > Privacy and toggle on ‘I agree to receive newsletters and promotional emails’. Then click on the ‘Start Here’ link in the email that Dexcom sent you. This will bring you to cronometer.com where you may need to sign in to your account. If you are already signed in, you’ll be taken to your Dashboard screen. Once this has been done, take a look in your email inbox for an email from Cronometer titled ‘Instructions To Redeem Your 30-Day Free Trial Via Dexcom’. Open the email, click ‘Redeem Now’ and sign in to your account on the page this button brings you to. You then should have access to Cronometer Gold for the next 30 days.

If you are subscribed to push notifications on your mobile device, you will also receive a push notification prompting you to redeem your free trial. Click on the push notification and sign in on the page it brings you to. You then should have access to Cronometer Gold for the next 30 days.  

This trial cannot be redeemed on existing Cronometer Gold accounts.

New Cronometer users: Click on the ‘Start Here’ link in the email that Dexcom sent you. This will bring you to cronometer.com where you can sign up for a new account by clicking the ‘Sign Up – It’s Free’ button. Make sure you check the ‘I agree to receive Cronometer newsletter and promotional emails.’ on. Once you’ve signed up for an account, take a look in your email inbox for an email from Cronometer titled ‘Instructions To Redeem Your 30-Day Free Trial Via Dexcom’. Open the email, click ‘Redeem Now’ and sign in to your account on the page this button brings you to. You then should have access to Cronometer Gold for the next 30 days. 

In Conclusion

We can’t wait to see what our users (you!) think of this new integration, so please don’t hesitate to contact support if you have any feedback or suggestions on how to improve it.

Also, if you are currently using Cronometer to help manage your diabetes, we would love to hear your story. Reach out and let us know how Cronometer has helped you on your journey.

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